FAQs

Q: How do I make a booking?

 

A: You can make a booking on our website by selecting the dates you are interested in, choosing the desired session type, and providing your personal and payment information. You can also make a booking by contacting us directly by phone or email.

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Q: What forms of payment do you accept?

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A: We accept major credit cards, debit cards, and PayPal.

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Q: Can I cancel or modify my booking?

 

A: Yes, you can cancel or modify your booking by logging into your account on our website or by contacting us directly. Please note that cancellation and modification policies may vary depending on the room type and booking dates, so please refer to our cancellation policy before making any changes.

 

Q: How do I know if my booking is confirmed?

 

A: Once you have completed the booking process and made payment, you will receive a confirmation email with all the details of your booking. If you do not receive this email, please check your spam folder or contact us directly to confirm the status of your booking.

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Q: Do you offer refunds?

 

A: Refunds will be issued in accordance with our cancellation policy. If you need to cancel your booking, please refer to our cancellation policy for more information on refund eligibility.

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