Privacy Policy

Our privacy policy explains how we collect, use, and protect your personal information.

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Collection of Personal Information: We collect personal information when you use our services, such as your name, email address, and any other information you choose to provide. We also automatically collect information about your use of our services, such as your IP address and browsing history.

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At Need a Friendly, we believe in providing exceptional service to our friendlies. As part of our commitment to ensuring that we provide the best possible service, we may monitor and record phone calls between our friendlies. 

 

Friendlies= Employees & clients 

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The purpose of monitoring and recording calls is to:

• Ensure that our representatives are providing accurate information and delivering quality service.

• Use recorded calls as a training tool for our representative to improve their performance.

• Resolve disputes and address any issues that may arise during a call.

 

By agreeing to these terms before checkout and continuing with a call to Need a Friendly, you agree to have your call monitored and recorded for these purposes. Please note that any personal information collected during the call will be treated in accordance with our privacy policy.

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Use of Personal Information: We use your personal information to provide and improve our services, communicate with you, and comply with legal requirements. We do not sell or share your personal information with third parties, except as required by law.

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Protection of Personal Information: We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, we cannot guarantee the security of your personal information and will not be liable for any unauthorized access, use, or disclosure.

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Changes to Privacy Policy: We may update our privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on our website.

Contact Us: If you have any questions or concerns about our privacy policy, please contact us.